Calling a plumber for the first time can be anxiety-inducing — especially if you’re dealing with an urgent situation. Davis Plumbing and Heating Inc. believes in transparency, so here’s exactly what to expect when you call us for plumbing or HVAC service in Riverside County.

Step 1: You Call or Submit Online

When you call (951) 657-0393, you’ll speak directly with our team — not an offshore call center or automated system. We’ll ask you to describe the problem, your location, and any immediate safety concerns (flooding, gas smells, no hot water). This helps us dispatch the right technician with the right parts.

If you use our online contact form, we’ll call you back typically within 1-2 hours during business hours.

Step 2: Scheduling Your Appointment

Emergency service (burst pipe, flooding, sewage backup, no heat in winter, AC failure in extreme heat) — We prioritize these calls and aim to have a technician at your door within 1-2 hours during normal hours, or as fast as safely possible for after-hours calls.

Urgent but non-emergency (no hot water, active leak with water shut off, drain backup) — Same-day or next-morning appointments are typically available throughout Riverside County.

Routine service (faucet replacement, water softener install, AC tune-up) — We’ll work around your schedule, often within 1-3 business days.

Step 3: The Service Call

Our technician will arrive in a marked Davis Plumbing vehicle, wearing a uniform. Before starting any work, they’ll:

  • Introduce themselves and listen to your description of the problem
  • Inspect the issue thoroughly
  • Explain what they found and what they recommend
  • Provide a written estimate with a clear price before any work begins

You are never obligated to proceed. If you want a second opinion, that’s your right — and a trustworthy plumber will respect it.

Step 4: The Repair

Most common plumbing repairs can be completed in a single visit from our fully stocked service vehicles. We carry common water heater parts, drain cleaning equipment, pipe fittings, and fixture components so we can often complete the job the same day we diagnose it.

Step 5: After the Service

Davis Plumbing stands behind our work. If an issue recurs related to work we’ve performed, call us. We’ll make it right. We also follow up on major jobs (repiping, slab leak repairs) to ensure everything is functioning correctly.

Call Davis Plumbing Today

Call (951) 657-0393 for plumbing, heating, and cooling service throughout Murrieta, Temecula, Menifee, Perris, Lake Elsinore, Wildomar, San Jacinto, Sun City, and all of Riverside County. Or contact us online.